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MacTec
Targeting Solutions

RETURNS & ORDER CANCELLATIONS

Return Policy: Non-defective items
may be returned in original, unused condition for exchange or refund within 10 days of receipt unless otherwise specified. All returns require prior authorization and an emailed request for authorization must be made within 5 days of order receipt. Shipping costs and fees are not refundable and all returns for refund or exchange are subject to a 10% restocking fee unless the return is a result of our mistake. . Refunds cannot be issued for any item that has been damaged, modified, or otherwise returned in any condition that prevents the item from being restocked and sold as new condition. Authorized returns must be shipped back to MacTec via Priority Mail or UPS within 5 business days of authorization. Returns should be wrapped carefully in bubble wrap or newspaper, shipped in a sturdy box, and insured for the full value. MacTec can not be responsible for returns that arrived damaged during return shipment.

Cancellation Fee: All orders cancelled at customer request prior to shipping will be subject to a 6% Cancellation Fee to cover our credit card processing fees.

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